Network Troubleshooting

Connection Refused

• Server may be offline — check status in dashboard
• Wrong address — verify the server address
• Port blocked — ensure the correct port in the 25565–25577 range is being used
• Connecting to the origin IP directly — the origin IP does not accept Minecraft connections; use the server hostname instead

Timeout

• Server is overloaded — check CPU and RAM usage
• Network congestion — try again later
• Geographic distance — consider a closer region

Lag / High Ping

• See High Ping
• See Performance Overview

See Also

• Cannot Connect
• Server Offline
• Server IP