Billing
Refund Policy
Understanding Cafora Host refund policy and eligibility.
Refund Policy
Cafora Host strives to provide reliable Minecraft hosting services. Refund eligibility depends on several factors.
General Policy
Refunds are evaluated on a case-by-case basis. Factors considered include:
- Time since purchase
- Reason for the refund request
- Service usage and state
- Terms agreed to at purchase
How to Request a Refund
- Log into the Cafora Store
- Navigate to the Billing or Support section
- Submit a refund request with your order details and reason
- Wait for a response from the billing team
Processing
If approved:
- Refunds are processed to the original payment method
- Processing time varies by payment method and provider
- You will receive a confirmation once the refund is issued
Specific refund terms, eligibility windows, and conditions are provided during checkout. Refer to your order confirmation and terms of service for details applicable to your purchase.